Last Updated: 10^th July 2025

1. Introduction

Welcome to NexGlobal, LLC (“NexGlobal”, “Company”, “we”, “our”, or “us”). These Terms and Conditions (“Terms”) are a legally binding agreement between you (“Client”, “you”) and NexGlobal regarding your use of our website, services, solutions, and associated software products (collectively, the “Services”).

By accessing or using any part of the Services, you confirm that you have read, understood, and agreed to be bound by these Terms, as well as all other applicable published policies, procedures, and notices available through our website or explicitly referenced by our support or legal teams. If you do not agree, do not access or use the Services.

These Terms include important provisions such as limitations of liability, disclaimers, and dispute resolution mechanisms.

2. Legal Entity and Governing Law

NexGlobal, LLC is a privately held Limited Liability Company (LLC) duly incorporated and in good standing in the State of Wyoming, United States of America. NexGlobal operates as the parent entity under which all its digital compliance platforms, RegTech solutions, and advisory services are offered globally.

• Registered Legal Address (Wyoming Office – HQ):
  30 N Gould St, Ste R, Sheridan, WY 82801, United States
• California Office Address:
  2097, 8549 Wilshire Blvd, Beverly Hills, CA 90211-3104, United States

2.1 Governing Law

These Terms and all related matters shall be governed, construed, and interpreted exclusively under the laws of the State of Wyoming, United States of America, without regard to its conflict of law rules or principles that might otherwise refer governance to the laws of another jurisdiction.

2.2 Jurisdiction and Dispute Resolution

All claims, controversies, or disputes arising out of or in connection with your use of NexGlobal’s services or these Terms shall be submitted to the exclusive jurisdiction of the state or federal courts located within Wyoming. By agreeing to these Terms, you:

• Irrevocably consent to the jurisdiction of such courts;
• Waive any objection based on forum non convenience; and
• Agree that all legal proceedings will occur in the State of Wyoming unless otherwise agreed to in writing by NexGlobal.

2.3 Equitable Relief and Enforcement

NexGlobal reserves the right to seek equitable remedies, including temporary or permanent injunctive relief, in any jurisdiction where:

• Its intellectual property rights are threatened or infringed;
• Its confidential business information is misused;
• A breach of these Terms could cause irreparable harm.

2.4 Legal Notices

All legal notices related to these Terms, including litigation or regulatory inquiries, must be delivered in writing and addressed to our Legal Department at our Registered Legal Address listed above.

2.5 International Considerations

While the governing law is the State of Wyoming, NexGlobal may operate subsidiaries, partnerships, or branches in other jurisdictions (e.g., UAE, UK) for operational convenience. However, no such operations shall modify or supersede the primacy of Wyoming law and U.S. jurisdiction as outlined herein unless explicitly agreed in writing under separate governing frameworks.

3. Scope of Services

NexGlobal, LLC offers a full suite of RegTech solutions, compliance services, and consulting products tailored for financial and non-financial institutions operating in regulated industries. These services are designed to help organizations meet Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), Sanctions Screening, KYC, and Fraud Risk Management obligations globally.

3.1 Categories of Service

a) Advisory & Consulting Services

NexGlobal offers strategic, operational, and technical consultancy services, including:

• AML/CFT program design and enhancement;
• Regulatory audit preparation and response planning;
• Development of AML/CFT policies, procedures, and internal controls;
• Independent audits and risk-based assessments;
• Supervision of remediation efforts following enforcement or internal gaps;
• Advisory on sanctions screening, customer risk models, and governance;
• Engagement in regulatory inspections, client representation support, and delisting efforts when appropriate.

All consulting engagements are scoped through Statements of Work (SOWs) or client-specific proposals.

b) AML & Compliance Software Suite

Offered as SaaS, cloud-based, or enterprise deployments:

• NexAML™: A full-featured Anti-Money Laundering suite supporting KYC, transaction monitoring, case management, and automated STR reporting.
• NexSanctions™: Real-time sanctions and watchlist screening engine powered by AI, with built-in false-positive suppression logic.
• NexEKYC™: Electronic KYC platform offering identity verification, biometric checks, document capture, and ongoing due diligence.
• NexFraudRadar™: Fraud detection module that monitors behavior anomalies, account manipulation, mule activity, and synthetic ID threats.
• HammurabiGPT™: Proprietary AI-driven tool for legal documentation, policy automation, contract drafting, and compliance narratives.

3.2 Access & Delivery Channels

Clients may access NexGlobal services via:

• Web-based Portal (login credentials granted upon onboarding);
• API Integration with internal systems (subject to client technical capability);
• White-labeled Deployment for enterprise licensing and internal hosting;
• Dedicated On-premise Installation in cases of regulated data residency requirements (available on request).

Some services may require prior assessment, integration testing, or onboarding approvals before full activation.

3.3 Service Availability

Service uptime, availability, and support terms are governed by the applicable Service Level Agreement (SLA) signed with the client. Unless otherwise agreed, services are provided on an “as-is, as-available” basis.

NexGlobal reserves the right to modify, upgrade, or sunset features and tools to ensure compliance, performance optimization, or technological improvements. Clients will be notified of material changes in advance, in accordance with contract terms.

3.4 Client Obligations

By engaging with NexGlobal’s products and services, clients agree to:

• Provide truthful and accurate information during onboarding and KYC;
• Use the services in accordance with their intended lawful purpose;
• Not resell, sublicense, or redistribute services without written permission;
• Maintain proper authorization of system users and logins;
• Comply with all applicable AML/CTF, data privacy, and licensing regulations in their jurisdiction.

Misuse or violation of these obligations may result in suspension or termination of service and legal action where appropriate.

3.5 Exclusions and Disclaimers

NexGlobal’s services are designed to assist with compliance but do not constitute legal advice, nor do they absolve clients of their statutory obligations to regulators or law enforcement. Clients are responsible for their own legal and compliance positions.

While we take reasonable measures to ensure the functionality and currency of our tools, NexGlobal does not warrant that using its services guarantees full regulatory compliance, nor does it accept liability for fines, penalties, or legal consequences that may arise due to client misuse, omissions, or non-compliance.

4. Data Processing and Privacy

NexGlobal is committed to protecting the confidentiality, integrity, and lawful handling of client and user data in line with applicable laws, industry standards, and client-specific obligations.

4.1 Categories of Data Collected

In the course of providing its services and platform functionalities, NexGlobal collects and processes the following categories of data:

• Personal Identifiers: Name, title, contact details, address, national ID/passport copies, job titles, and user credentials;
• Business & Organizational Data: Legal entity name, trade licenses, Ultimate Beneficial Owner (UBO) information, and regulatory classifications;
• Compliance Records: Alerts generated by the system, case management logs, Suspicious Activity/Transaction Reports (SARs/STRs), audit trails, and remediation records;
• Usage & Interaction Data: IP addresses, device identifiers, platform usage logs, timestamps, clickstreams, and service access metadata.

All data collected is strictly limited to what is necessary to fulfill our contractual, legal, or platform performance obligations.

4.2 Use of Artificial Intelligence (AI)

NexGlobal deploys AI-driven modules such as HammurabiGPT™, NexFraudRadar™, and Smart Screening Engines to enhance platform accuracy, automation, and intelligence. AI features are bound by the following constraints:

• No Client Data Is Used for AI Training: AI modules are never trained using proprietary or sensitive client data. Each inference is run in isolated environments.
• Session-Based Processing: Data submitted for AI-assisted services (e.g., legal drafting, risk scoring, anomaly detection) is processed in-memory or transient storage only.
• No Reuse or Retention Without Consent: AI outputs are session-bound and are not reused or stored for any future operation unless explicitly required or approved by the client.
• Client Confidentiality Preserved: All AI modules operate within secure containers governed by the same privacy and access protocols as the rest of our infrastructure.

Clients may request opt-out or restrictions for AI-driven features subject to feature availability.

4.3 Data Storage, Infrastructure & Security Controls

NexGlobal adheres to the highest cybersecurity and infrastructure standards across its hosting and application layers, including:

• Encryption:
  • AES-256 for data at rest
  • TLS 1.2+ for data in transit
• Identity & Access Controls:
  • Role-Based Access Control (RBAC)
  • Multi-factor authentication (MFA)
  • Least-privilege and time-bound credentialing
• Operational Controls:
  • Logging of all administrative access
  • Endpoint detection and response (EDR) tools
  • Internal compliance checks and audit trails
• Cloud & Infrastructure Partners:
  • All platform services are hosted on globally recognized and ISO-certified cloud providers such as AWS, Azure, or GCP (subject to client region).
• Testing & Reviews:
  • Annual penetration testing and red team exercises
  • Security policies reviewed quarterly
  • Dedicated Data Protection Officer (DPO) and InfoSec team

4.4 Data Retention

Unless otherwise required by law or contract, NexGlobal retains all compliance-relevant data—including logs, reports, audit records, and client-generated content—for a period of five (5) to ten (10) years after service delivery. Clients may request earlier deletion or extended archival in writing.

NexGlobal may retain anonymized usage statistics for internal reporting and service improvement, provided such data is not traceable to individual users or clients.

4.5 Disclaimer on Data Security

Despite the use of robust infrastructure, encryption, and access controls, no digital system is entirely immune from cyber threats. By using our services, you acknowledge:

• That NexGlobal undertakes best-effort measures to protect your data;
• That risks such as unauthorized access, cyberattacks, and system downtime exist;
• That NexGlobal cannot offer absolute guarantees of data confidentiality, integrity, or uninterrupted access;
• That clients share responsibility in securing their credentials, devices, and network endpoints when interfacing with our platform.

5. Records Retention

NexGlobal maintains a structured records retention program that aligns with international regulatory expectations and industry best practices in compliance, financial services, and legal technology.

5.1 General Retention Principles

We retain client data based on its classification, regulatory significance, and operational purpose. This includes data stored within our software platforms, service communications, compliance files, and audit logs.

5.2 Retention Periods

Data Category	Standard Retention	Extended or Conditional Retention
General Compliance & Platform Logs	Minimum of 5 years from creation or last client activity	Up to 10 years where AML/CFT, financial supervision, or legal compliance requires it
Client Reports, STR/SAR Drafts, Risk Ratings	Minimum of 5 years post-delivery	Up to 10 years, subject to jurisdictional mandates
Advisory Project Files & Deliverables	Minimum of 5 years from project closure	Up to 10 years, based on contractual or supervisory scope
Account and Contractual Information	5 years post-termination	May be archived beyond 10 years in case of dispute or legal hold
Usage Analytics (non-personal)	Aggregated for service improvement	Retained indefinitely in anonymized format

5.3 Deletion and Client Requests

Clients may submit written requests to delete non-regulatory or non-essential data. We will:

• Comply with such requests within 30 business days, subject to review.
• Provide confirmation of deletion or anonymization.
• Retain audit logs of the deletion request for compliance records.

Data subject to financial crimes, data protection laws (e.g., GDPR, BSA/AML), or platform misuse investigations may not be deleted even upon client request.

5.4 Regulatory Holds & Exceptions

Where required by subpoena, regulatory inquiry, or internal investigation:

• Data will be retained beyond 10 years if necessary to fulfill statutory or supervisory obligations.
• Retention periods may be paused during the pendency of litigation, arbitration, or government audit.
• NexGlobal reserves the right to disclose retention extensions to the relevant authority upon legal demand.

6. Client Responsibilities

By engaging with NexGlobal’s Services, you, as the Client, agree to uphold the following responsibilities to ensure the secure and lawful use of our platforms and advisory offerings:

6.1 Accuracy and Legality of Data

• You warrant that all data, content, and materials you provide are accurate, current, lawful, and authorized for processing under applicable regulations.
• NexGlobal shall not be held liable for issues arising from inaccurate, incomplete, or fraudulent data supplied by the Client or its users.

6.2 User Conduct and Governance

• You must ensure that all end-users within your organization who access NexGlobal Services:
  • Comply with these Terms and any usage policies provided;
  • Do not misuse platform tools or upload prohibited content;
  • Use Services strictly for legitimate business or regulatory purposes.
• Clients are responsible for defining and enforcing internal access control protocols, including:
  • Role-based access;
  • Password complexity and renewal policies;
  • Immediate revocation of credentials upon employee departure or reassignment.

6.3 Security Notifications

• You agree to promptly notify NexGlobal in writing of any:
  • Unauthorized access;
  • Account misuse;
  • Data breach or suspected compromise.
• NexGlobal reserves the right to suspend access pending investigation where misuse is suspected.

6.4 Use of Outputs and Recommendations

• You acknowledge that all decisions made using outputs from NexGlobal’s systems or advisory services are your sole responsibility.
• NexGlobal’s AI tools (e.g., HammurabiGPT™, NexAML™) and consultants provide risk-informed suggestions but do not replace the judgment of your designated compliance officer, legal counsel, or management.

7. Intellectual Property (IP) and Licensing

NexGlobal and its associated products, brands, source code, algorithms, and documentation are protected under U.S. and international intellectual property laws.

7.1 Ownership and Rights Reserved

• All proprietary elements of NexGlobal—including:
  • Source code, models, scripts;
  • Visual design, trade dress, branding;
  • User interface elements and datasets—
    remain the exclusive intellectual property of NexGlobal, LLC and/or its licensors.
• No ownership rights are transferred through your use of the platform or purchase of subscription services.

7.2 Prohibited Use

You and your authorized users may not:

• Copy, alter, reverse-engineer, decompile, disassemble, extract or otherwise modify any code, models, or scripts.
• Use NexGlobal’s outputs, tools, or visual templates to create derivative products or competing platforms.
• Use the Services to train, fine-tune, or augment third-party AI models, including LLMs or open-source systems.
• Share access credentials, dashboards, or data exports with unauthorized personnel or third parties.
• Publish, license, rent, resell, sublicense, or otherwise commercially exploit any portion of the Services without express written permission.

7.3 License Grant

• NexGlobal grants you a limited, non-exclusive, non-transferable, revocable license to use the Services strictly in accordance with your subscription tier and for internal business use only.
• Any breach of this license may result in:
  • Immediate termination of access;
  • Legal action for damages or injunctive relief.

8. Service Availability and Maintenance

NexGlobal is committed to ensuring robust system reliability and optimal platform performance for all subscribed users. However, certain conditions may impact the availability of Services.

8.1 Uptime Commitment

• We strive to maintain an uptime availability of 99.5% annually, excluding scheduled maintenance windows or extraordinary force majeure events.
• Service uptime applies to all hosted SaaS platforms (including NexAML™, NexSanctions™, NexEKYC™, etc.) and related APIs under normal operating conditions.

8.2 Scheduled Maintenance

• Regular maintenance activities may include infrastructure upgrades, patching, and performance enhancements.
• Where feasible, we will:
  • Provide advance notification of scheduled maintenance through your designated account email or admin dashboard.
  • Schedule downtime during non-peak usage hours based on regional time zones.

8.3 Right to Suspend or Throttle Access

NexGlobal reserves the right to:

• Throttle or restrict access to Services temporarily if:
  • System abuse or abnormal traffic patterns are detected.
  • Use deviates from the permitted scope under your agreement.
• Suspend access (with or without prior notice) in cases of:
  • Non-payment;
  • Breach of license;
  • Regulatory or legal orders.

Access may be restored upon resolution of the issue or at NexGlobal’s sole discretion.

8.4 Limitations of Liability for Downtime

NexGlobal shall not be liable for any delays or service interruptions caused by:

• Failures or outages of underlying cloud hosting providers (e.g., AWS, Azure, Google Cloud).
• External services or APIs beyond our control, including sanctions database feeds or eKYC identity verifiers.
• Internet connectivity disruptions on the client’s side.
• Events categorized under force majeure, including but not limited to:
  • Natural disasters;
  • Cyberattacks;
  • Legal injunctions or governmental restrictions;
  • Acts of war, riots, or insurrection.

9. Disclaimers

All NexGlobal services—including advisory, RegTech platforms, AI-powered tools, and automated screening modules—are developed and delivered with professional diligence and robust technical safeguards. However, these services are provided strictly on an “as-is” and “as-available” basis, without warranties or guarantees of any kind, express or implied.

9.1 No Express or Implied Warranties

To the fullest extent permitted by applicable law, NexGlobal expressly disclaims all warranties, representations, or conditions regarding:

• Accuracy or Reliability
  Outputs generated by NexGlobal’s systems (e.g., AI-powered recommendations, AML alerts, sanctions matches, automated document drafting) are based on algorithmic models and external data sources. While continually refined, no guarantee is made regarding 100% accuracy, completeness, or suitability for regulatory purposes.
• Uninterrupted or Error-Free Operation
  The availability of NexGlobal platforms may be subject to internet disruptions, software bugs, or infrastructure downtime. No commitment is made that services will run uninterrupted, be bug-free, or operate in every possible browser, device, or integration environment.
• Compliance or Legal Outcomes
  NexGlobal is not a law firm and does not offer licensed legal advice. While our tools and services are designed to support legal and compliance goals, we make no representation that using our products will guarantee compliance with any law, secure regulatory approvals, or protect against enforcement action.
• Merchantability or Fitness for Particular Purpose
  Our tools are designed for general AML, KYC, fraud prevention, and advisory workflows. Clients are responsible for determining whether a particular solution is appropriate for their jurisdiction, industry, or specific regulatory obligation.

9.2 Outputs from Artificial Intelligence and Automation

NexGlobal leverages advanced algorithms, including AI and machine learning technologies, within products such as HammurabiGPT™, NexSanctions™, and NexFraudRadar™. These outputs are based on training models and datasets curated for compliance scenarios. However:

• No AI-generated result is guaranteed to be correct, authoritative, or legally enforceable.
• Clients must apply human review and validation of any output before regulatory submission or use in internal workflows.
• NexGlobal assumes no liability for outcomes derived from unreviewed or unverified AI-generated suggestions, alerts, or documents.

9.3 Professional Use Warning

NexGlobal’s services are intended solely for use by regulated entities, licensed professionals, and institutional users with sufficient compliance and regulatory understanding.

• Use of our services does not replace your obligation to seek qualified legal, regulatory, or audit guidance where required.
• Tools such as risk scorers, sanctions matchers, or suspicious activity indicators are supportive tools, not final compliance decisions.

10. Limitation of Liability

To the fullest extent permitted under applicable law, NexGlobal expressly disclaims all liability for any losses or damages—direct or indirect—arising from or related to the use of our Services.

10.1 Exclusion of Certain Damages

Under no circumstances shall NexGlobal, its officers, employees, agents, affiliates, or licensors be liable for any:

• Indirect, special, incidental, exemplary, or consequential damages, including but not limited to:
  • Loss of business opportunity,
  • Loss of anticipated savings or profit,
  • Business interruption,
  • Loss of goodwill or reputation,
  • Corruption or loss of data,
  • Regulatory penalties or adverse outcomes resulting from reliance on our tools, templates, or advisory opinions.

This applies regardless of legal theory, whether in contract, tort, negligence, strict liability, product liability, or otherwise—even if NexGlobal was advised of the possibility of such damages.

10.2 Aggregate Liability Cap

In the event NexGlobal is found liable for any cause whatsoever, our maximum aggregate liability shall not exceed the total amount paid by you for the Services in the six (6) months preceding the claim. If no payment has been made, liability is limited to USD $100.

10.3 Jurisdictional Exceptions

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such cases, the limitations above shall apply to the maximum extent allowed under local law.

11. Indemnification

You agree to indemnify, defend, and hold harmless NexGlobal, its officers, directors, employees, contractors, agents, affiliates, successors, and assigns from and against all liabilities, claims, demands, losses, damages, penalties, obligations, costs, or expenses (including attorneys’ fees) arising from or related to:

• Your use or misuse of the Services, including AI outputs, advisory opinions, or software tools;
• Your violation of any applicable law, regulation, data protection requirement, or industry guideline;
• Any content or data submitted to NexGlobal platforms that results in third-party claims or breaches (including intellectual property violations, defamation, or data misuse);
• Breach of these Terms, service agreements, or any applicable policies published by NexGlobal;
• Your failure to implement or maintain adequate internal controls based on recommendations or system configurations.

NexGlobal reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense efforts.

12. Termination & Suspension

12.1 Termination by NexGlobal

NexGlobal reserves the right to suspend or terminate your access to any or all Services at its sole discretion, with or without notice, for reasons including but not limited to:

• Breach of these Terms or any applicable policies
• Legal or regulatory non-compliance
• Non-payment of fees or delinquent account status
• Unauthorized use of the Services, including license violations or misuse of credentials
• Security concerns, including suspected data breaches or attacks

In the event of termination, all rights granted to you under these Terms shall cease immediately, and you must discontinue use of all Services.

12.2 Termination by Client

You may terminate your account by submitting a written request to support@nexglobal.io, subject to the terms of your specific subscription or licensing agreement.

Unless otherwise agreed in writing, no refunds shall be issued for any unused portion of a paid subscription upon voluntary termination.

12.3 Effects of Termination

Upon termination:

• Your access to the platform and tools will be revoked.
• Any data stored may be deleted or archived as per our Records Retention policy.
• Provisions relating to intellectual property, liability, indemnification, and governing law shall survive termination.

13. Modifications to Terms

NexGlobal reserves the right to update, revise, or amend these Terms at any time.

• Material changes will be communicated via:
  • Email to registered users
  • Notices posted on our website
• Continued use of the Services following any such updates constitutes your agreement to the revised Terms.

We recommend reviewing this document periodically to stay informed of your rights and obligations.

14. Contact & Notices

All formal notices and communications shall be directed to:

NexGlobal, LLC (Legal & Compliance Department)
Registered Address: 30 N Gould St, Ste R, Sheridan, WY 82801, United States
Operational Office: 2097, 8549 Wilshire Blvd, Beverly Hills, CA 90211-3104, United States
Email: legal@nexglobal.io | support@nexglobal.io

You may also contact us via our website’s “Contact Us” page for non-legal inquiries or technical support.

All notices provided by you under these Terms must be in writing and sent to our official email.

15. Third-Party Services & Integrations

15.1 Use of Third-Party Providers

Certain NexGlobal services may depend on or integrate with third-party technologies, APIs, databases, or platforms, including but not limited to:

• Cloud hosting providers (e.g., AWS, Azure)
• Sanctions list aggregators and PEP databases
• Identity verification or KYC vendors
• Payment gateways or billing processors

You acknowledge and agree that:

• NexGlobal is not responsible for the content, functionality, accuracy, or security of third-party services.
• Your use of third-party integrations is governed by those third parties’ terms and policies.

15.2 Changes to Integrations

NexGlobal may modify or discontinue any third-party integration at any time, with or without notice, if the integration becomes deprecated, non-compliant, or commercially unviable.

16. Data Transfer, Hosting, and Localization

16.1 Global Infrastructure

Your data may be processed or stored in multiple jurisdictions, including the United States, Europe, and other regions where NexGlobal or its authorized sub-processors maintain infrastructure. Data hosting locations are selected based on:

• Performance optimization
• Regulatory alignment
• Redundancy and uptime assurance

16.2 Data Sovereignty and Localization Requests

If your organization is subject to specific data localization laws, you must notify NexGlobal in writing before onboarding. We will review your requirements and determine whether we can offer:

• Region-specific hosting
• Dedicated infrastructure
• Custom compliance controls

If agreed, such requirements will be reflected in a signed Data Processing Addendum (DPA) or Master Services Agreement (MSA).

17. Export Controls and Sanctions Compliance

You agree to comply with all applicable export control and sanctions regulations of the United States and any other relevant jurisdiction.

Specifically, you may not use or access NexGlobal services:

• If you are located in a country embargoed or sanctioned by the U.S. or other applicable jurisdictions
• If you are listed on any government-issued sanctions or denied-persons list
• For any purpose prohibited under U.S. export laws, including the development or production of nuclear, missile, or chemical/biological weapons

You represent and warrant that you are not restricted from accessing NexGlobal services under any applicable law.

18. Entire Agreement and Severability

18.1 Entire Agreement

These Terms and Conditions, together with any applicable subscription agreements, DPAs, NDAs, or other signed documents, constitute the entire agreement between you and NexGlobal. They supersede all prior oral or written communications, proposals, and representations.

18.2 Severability

If any provision of these Terms is deemed invalid, illegal, or unenforceable by a court of competent jurisdiction:

• The remainder of the Terms shall remain in full force and effect.
• The invalid clause shall be modified to the minimum extent necessary to render it valid and enforceable, while preserving its original intent.

19. Compensation and Limitation of Liability

19.1 No Compensation for Indirect or Consequential Losses

To the fullest extent permitted under applicable law, NexGlobal, LLC and its affiliates shall not be liable for any indirect, incidental, special, punitive, or consequential damages. This includes, without limitation:

• Loss of revenue or profits
• Business interruption
• Regulatory penalties
• Loss of data or anticipated savings
• Reputational harm or customer dissatisfaction
• Errors resulting from third-party integrations or client misuse of services

19.2 Maximum Liability Cap

NexGlobal’s total cumulative liability, whether in contract, tort, negligence, or otherwise, shall not exceed the total amount of fees paid by the Client in the six (6) months immediately preceding the event giving rise to the claim.

19.3 Exclusion from Compensation

No compensation shall be owed by NexGlobal under the following circumstances:

• Delay or failure caused by inaccurate or incomplete client data
• Use of Services or Software in violation of these Terms or applicable law
• Regulatory decisions outside NexGlobal’s control
• Use of AI-generated outputs as the sole basis for compliance actions or submissions
• Service interruptions caused by third-party platforms, cloud providers, or system maintenance
• Failure to achieve specific audit, licensing, or legal outcomes

19.4 Force Majeure

NexGlobal shall not be held liable for any delay or failure in performance due to events beyond its reasonable control, including but not limited to:

• Natural disasters
• Pandemics or health emergencies
• Cybersecurity incidents or internet outages
• Changes in applicable law or regulatory enforcement
• Governmental actions or war

Closing Statement

By using our services, you affirm your agreement with these Terms, our Privacy Policy, and any additional legal instruments mutually agreed upon. If you have any concerns about any provision, please consult our legal team at legal@nexglobal.io prior to continued use.

Thank you for choosing NexGlobal. We are committed to empowering compliance through innovation, integrity, and global trust.